For urgent delivery, we offer express shipping. Orders confirmed before 3 PM can qualify for next-day delivery at a fee of SGD 20.
RRRTS Shipping Rate
Shipping Rates
- Free shipping for orders over SGD 100.
- A flat shipping fee of SGD 5 applies for orders under SGD 100.
Delivery Times
- Local Orders: Delivered within 3 business days.
- International Orders: Delivered within 5–15 business days.
International Orders
- Free shipping for orders over SGD 200 for South-East Asia.
- Free shipping for orders over SGD 300 for USA.
- Customs Duties and Fees: International orders may be subject to customs duties and fees, which vary by country and order value. These fees are the responsibility of the customer or recipient.
Eligibility for Free International Shipping
Free shipping is only available to countries within our current service list.
Order Processing Time
Orders are processed and shipped within 1–2 business days after confirmation.
Disclaimer
Once the package leaves our facility, RRRTS is not responsible for shipping fees, return shipping costs, customs duties, or processing fees. This includes situations where the recipient refuses the package due to import duties or taxes, or where delivery fails due to being unable to contact the recipient.
Damaged or Lost Packages
If your package is damaged or lost during shipping, please contact us immediately through the following:
- WhatsApp: +65 9674 1333
Shipping Delays During Holidays and Promotions
Please note that delays may occur during peak promotional events or holiday seasons due to high order volumes
Will I have to pay additional taxes upon delivery?
Taxes may be applied based on the destination country’s regulations. These policies vary and may change over time.
How are taxes handled upon delivery?
In most cases, taxes are collected by the delivery provider at the time of delivery, either in cash or via transfer. For high-value shipments, customers may need to pay in advance before customs clearance.
